Who we are
Design comes first here. We work out what your customers need to see and do, then design it: the brand, the films, the website and the system behind them.
Our approach
We aim for clear, simple design: good to look at, easy to use, and made to hold up over time.
Years in design, working with retail businesses, companies and individual clients.
Kinds of work from one team: branding, video, websites and systems.
Languages we work in: English and Mandarin.
Business day to get a reply to your enquiry.
Who we work with
Our team
A small team, with no hand-offs between design and build.
Design Lead 
Marketing Manager Aiven YanDesign Lead
Aiven leads the design, from the first sketch to the finished build, after seven years in design with retail businesses, companies and individual clients.
Amber YangMarketing Manager
Amber leads marketing at Aiven Designs: how the business presents itself, and how new clients hear about the work.
She comes from luxury retail, where she was a top salesperson and a manager. Selling face to face taught her what earns a customer’s trust, and she brings that to everything we put in front of clients.
Want to work with us?
Get in touchHow we work
The same four habits, whether the project is a logo or a booking system.
Have a project in mind?
Send us an email with a line or two about your business. No forms, no sales script.
Get in touchStart with the goal.001
Before any tool is chosen, we agree on what should change in your business.
Keep it simple.002
The simplest thing that solves the problem is usually the one your team will keep using.
Show the work.003
You see progress at every stage and decide what happens next.
Stay honest about AI.004
It is good at drafting, sorting and reminding. It does not replace your judgement, and we will tell you where it should not be used.
Questions
What people usually ask before the first call.
Anywhere. We’re based in Toronto, and most projects run remotely, with calls at each stage.
No. We handle setup and explain everything in plain language. Your team gets a walkthrough at handover.
You do. The website, the content, the accounts and the data are yours.
Your customer data stays in accounts you control. We only access what a project needs, and automated messages to customers go out only with the rules you have approved.
Several, depending on the job; the home page lists the main ones. We tell you what each one does and what it costs before you commit.
English and Mandarin.
More questions?aivendesigns@gmail.com
